Contact and corrections

We welcome documented corrections, accessibility reports, privacy questions and reproducible tool bugs.

Email

[email protected]

Please do not attach personal passport photos, identity documents, application numbers or other sensitive records.

Helpful details

  • The page URL
  • Your browser and device
  • What you expected and what happened
  • For factual corrections, an official source URL

Correction requests

Use the subject “Correction request” and quote the exact statement. We prioritize reports that could cause an application error. Confirmed material corrections are reflected in the content review date according to our Editorial Policy.

Tool support

The tool runs entirely in the browser, so useful bug reports include image format and approximate file size—but not the image itself. We cannot recover a photo or generated sheet after you close the page because files are not uploaded to our server.

What we cannot provide

We cannot pre-approve an application photo, give immigration or legal advice, contact an embassy on your behalf, or guarantee that a government will accept a photo. For an application-specific decision, contact the authority receiving it.

Response time

This is a small independent project rather than a staffed government help desk. We aim to review messages, but cannot promise an individual response or a fixed turnaround time.